Privacy Policy

Effective Date: April 29, 2025

1) Introduction

Trust Pro Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website www.trustproservices.com (the “Site”).

By using our Site or services, you agree to the practices described in this Privacy Policy.

2) Information We Collect

We may collect the following types of personal information (as applicable to the services you request):

Name and contact details (e.g., email, phone, address)
Date of birth
Government identifiers (e.g., Social Security number, passport details)
Financial information (e.g., payment details, premium/coverage info)
Employment history
Educational background
Immigration and/or tax-related information (only if relevant to the services requested)
Website and device data (IP address, browser type, pages visited, cookies)

3) How We Collect Information

We collect information:

Directly from you (forms, calls, emails, messages)
Through our services (applications, quotes, renewals, claims support)
From third parties (e.g., carriers, service providers, public records where permitted)
Automatically via website interactions (cookies, pixels, analytics)

4) Use of Information

We use your information to:

Provide and improve our services and customer support
Process transactions, quotes, renewals, and service requests
Communicate with you about your account, policy updates, appointments, and reminders
Personalize your experience and our offerings
Comply with legal, regulatory, and contractual obligations
Detect and prevent fraud, security incidents, or misuse

5) Disclosure of Information

We may share your information with:

Service providers and vendors who assist in operating our business (e.g., CRM, hosting, analytics, communication tools)
Insurance carriers, brokers, and partners to process quotes, policies, and related services
Government and regulatory authorities where required by law or to protect our rights
Professional advisors (e.g., attorneys, accountants) under confidentiality obligations

We do not sell your personal information.

6) SMS Communications and Consent

By submitting your information through our forms, you consent to receive SMS messages, calls, and emails from Trust Pro Services LLC regarding insurance quotes, policy updates, and appointment reminders.

Consent Statement:
By clicking “Submit”, you agree to our Terms and Conditions and Privacy Policy, and consent to receive communications from Trust Pro Services LLC at the phone number and email provided. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not required to make a purchase.

Opt-Out:
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact us using the details in the “Contact Us” section below to update your preferences.

Information Sharing (SMS-specific):
We do not share, sell, or rent your mobile information with third parties or affiliates for marketing or promotional purposes. Your information may be shared with trusted service providers solely to facilitate our services, and they are obligated to maintain confidentiality.

7) Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze usage. You can manage cookie preferences in your browser settings. Some features may not function properly without cookies.

8) Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

9) Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10) Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information
Correct inaccuracies or update your information
Request deletion, restriction, or portability of your information
Object to certain processing
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

11) Children’s Privacy

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children without appropriate consent where required.

12) Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

13) International Users

If you access our Site from outside the United States, your information may be processed in the U.S. By using the Site, you consent to the transfer and processing of your information in the U.S. in accordance with this Policy.

14) Changes to This Policy

We may update this Policy from time to time. The latest version will be posted on our Site with an updated effective date. We encourage you to review it periodically.

15) Contact Us

Trust Pro Services LLC
Address: 11610 NW 7th Ave, Miami, FL 33168
Email: agent@trustproservices.com
Phone: (786) 672-8816